Nano Banana AI Privacy Policy | Data Protection

Effective Date: 2026-07-16

Introduction

Welcome to Nano Banana AI, also referred to as "Company", "we", "us", or "our".

Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you access our website, use our AI image generation tools, create an account, purchase credits or subscriptions, upload prompts or reference images, or contact support.

Information We Collect

Personal Data

We may collect information you provide directly, including:

• Name or display name, if provided.
• Email address and account login details.
• Support ticket content, feedback, attachments, and communications with us.
• Billing details needed to process purchases. Full card numbers are handled by our payment processors and are not stored on our servers.

AI Generation Data

To provide the service, we process content connected to your AI tasks, including:

• Text prompts, model selections, generation settings, and task status.
• Uploaded reference images and related metadata.
• Generated images, previews, output URLs, and task history.
• Credit usage records connected to generations, failed tasks, refunds, and subscriptions.

Technical and Usage Data

We may collect non-personal or device-level data, including:

• Device type, browser type, operating system, IP-derived region, pages viewed, and interaction events.
• Performance logs, error reports, abuse-prevention signals, and security events.
• Cookies or similar technologies for authentication, preferences, analytics, advertising measurement, and site performance.

You may control cookies through your browser settings and, where available, our cookie or consent controls.

Purpose of Data Collection

We use the information we collect to:

• Provide, maintain, and improve Nano Banana AI.
• Create and secure user accounts.
• Process payments, subscriptions, credit grants, renewals, cancellations, and support requests.
• Run AI generation tasks, store results, display task history, and refund credits for eligible failed tasks.
• Detect fraud, spam, abuse, policy violations, unauthorized access, and technical failures.
• Analyze product performance and improve user experience.
• Send service notices, security alerts, account messages, and support replies.
• Comply with legal obligations and enforce our Terms of Service.

How We Share Information

We do not sell your personal data. We may share limited information only when necessary:

• With payment processors for checkout, billing, subscription management, fraud checks, and receipts.
• With infrastructure, storage, email, analytics, customer support, and AI service providers that help us operate the platform.
• With legal, safety, or compliance parties when required by law or needed to protect users, the service, or the public.
• In connection with a business transfer such as a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

These providers may process data on our behalf under their own security and compliance obligations.

AI Content and Uploaded Files

Your prompts, uploaded reference images, and generated outputs are used to provide requested generations, maintain your account history, troubleshoot errors, prevent abuse, and enforce platform safety rules. Do not upload content unless you have the rights and permissions needed to use it.

We may remove, restrict, or retain content when required for security, legal compliance, abuse investigation, or account support.

Data Retention

We retain information for as long as reasonably needed to provide the service, maintain account and billing records, resolve disputes, comply with legal obligations, prevent abuse, and enforce our terms. Some records may remain in backups or logs for a limited period after deletion from active systems.

Data Security

We use reasonable administrative, technical, and organizational safeguards, including access controls, encrypted transport where supported, provider security controls, and operational review. No internet service can be guaranteed 100% secure, but we work to protect your information against unauthorized access, misuse, loss, and disclosure.

Children's Privacy

Nano Banana AI is intended for users who are at least 18 years old, or the age of legal majority in their jurisdiction, whichever is higher. We do not knowingly collect personal data from children. If you believe a minor has provided personal data to us, please contact us so we can take appropriate action.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal data. You can manage account information through your account settings or contact us through the support channel on our website.

You may opt out of certain cookies or analytics by adjusting browser settings or using available consent controls. Some essential cookies are required for login, security, checkout, and core service functionality.

International Processing

We and our service providers may process information in countries other than where you live. When information is transferred internationally, we rely on appropriate safeguards where required by applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date on this page and, where appropriate, notify users through the service or by email.

Contact Information

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us through the support or contact channel provided on our website.

Thank you for using Nano Banana AI.